Shipping Policy
White-Glove Delivery and Assembly
We offer white-glove delivery and assembly services for your convenience. This service includes the delivery of your furniture to your specified location and professional assembly by our trained team. Additional charges may apply for white-glove services, and these charges will be communicated to you during the ordering process.
Delivery Fee
All orders placed through MODAVIA are subject to a delivery fee. The delivery fee is calculated based on factors such as order size, weight, destination, and any special delivery services requested by the customer.
General Delivery Area
All orders placed through MODAVIA are only valid for delivery and shipping within the Greater Los Angeles area, including the following locations unless otherwise specified and agreed upon through direct contact, communication, and confirmation:
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Los Angeles
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Beverly Hills
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Santa Monica
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West Hollywood
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Culver City
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Pasadena
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Glendale
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And other areas within the Greater Los Angeles area.
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Special Requests: If you require delivery outside of our standard delivery area, please contact our customer service team directly and we’d be happy to discuss your request and needs. Additional charges and delivery times may apply for deliveries outside the standard area.
Estimated Delivery Times
Estimated delivery time windows will be provided to you at the time your purchase is confirmed. Please note that delivery times may vary based on product availability, customization, and your location within the Greater Los Angeles area. Our delivery team will contact you to schedule a delivery date and time that is convenient for you. Once a delivery date is confirmed, a three hour delivery time will be provided. We offer flexible scheduling options to accommodate your needs. We will make every effort to meet the estimated delivery times, but delays can occur due to unforeseen circumstances.